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4.2-how to ask for a change

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How to ask for a change
  1. Complete the online Return procedure by entering your account and clicking on "My orders". Click on the button "Return Product/s" next to your order code, and follow the instruction until your return has been correctly registered;
  2. Print the Return form, and insert it inside the package. On the Return form, circle the option "Change Product", and insert the details of the new product you wish to get;
  3. Ship your return at the following address:
    Frazione Piticchio 230
    60011 Arcevia (Ancona)

Please note that some products come in one size/colour/length only. These products can therefore not be changed for a different size/colour/length/etc. If you wish to change such a product, we invite you to contact our Customer Service before starting the online Return procedure.